Reviews

Jill, Whitby
5.0

21.03.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Brilliant ,helpful staff .Accommodation very impressive and spotlessly clean .Would highly recommend .


Response:

Dear Jill, Thank you for your review and such positive comments. I am thrilled you enjoyed your stay with us and we look forward to welcoming you back again in the future. Kind Regards, Jen Corrigan - Senior Operations Assistant

Theresa, Dublin
4.5

06.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We enjoyed our stay and will be back


Response:

Dear Theresa, Thank you for reviewing your stay with us, I am delighted to hear that you will be visting us again! We look forward to welcoming you. Kind Regards, Jen Corrigan - Senior Operations Assistant.

Birgit, Vienna
5.0

25.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Staff is exceptionally friendly, helpful and welcoming, whether via email or in person - one of the reasons, I always like to come back, thank you!


Response:

Dear Birgit, Thank you for your wonderful review. It is always a pleasure to welcome you back! We look forward to seeing you again soon. Kind Regards, Jen Corrigan - Senior Operations Assistant.

Tanya, Redcar
5.0

03.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Our 3rd time staying here & Always Enjoy it ๐Ÿ˜


Response:

Dear Tanya, Thank you for your review. I'm delighted to see you enjoyed your stay again and we look forward to welcoming you back again soon. Kind Regards - Jen Corrigan - Senior Operations Assistant.

Craig, Nuneaton
5.0

03.09.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Looked at a lot of places to stay and so glad we picked here. Firstly booked direct and got a bargain for 3 nights for a 2 bedroom apartment which was on the 2nd floor. Did have to pay extra to park in the underground car park but still worked out cheaper than others. The apartments are perfect for a city break, all you need including bedding, linen, towels and even toiletries if required. We had a welcome pack on arrival including snacks and wine and ample tea/coffee if you need it. They are in a perfect location but away from the hustle and bustle of the town centre. Literally a 5-10min walk to bars, restaurants and the brilliant Mathew Street. Lovely friendly staff and can not recommend these enough. Canโ€™t wait to stay again either in Liverpool or one of the other city locations.


Response:

Dear Craig, Thank you for taking the time to review your stay with us. I am delighted you enjoyed your time with us so much. We agree our location is a perfect base to explore the city. Hopefully we will see you back again soon! Kind Regards, Jen Corrigan - Senior Operations Assistant.